FAQs

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• The Authority is preparing a strategic plan on the short and long terms, aiming for paving all the areas in the Emirate of Sharjah. Such plan shall be announced in stages through the media or the Authority's social media sites.

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• The Authority offers a number of facilities aiming to facilitate the mechanism of booking a taxis through calling the Call Center No.: 600525252.
• Taxi butler service through using the taxi butler.

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Taxi driver is strictly banned from providing private delivery of goods or parcels.

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We do not provide used interlock any more. Hence, we do not accept such applications since this service is not provided currently.

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The complaint or application can be followed up based on the application number as registered at the call center.

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- Individuals: through the call center of the Authority: 600525252 on 24/7 basis or through submitting an application at the Authority's head office.
- Companies: through submitting a formal application to the Authority, then, each case will be studied separately based on the nature of the application.

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Roads Maintenance Department at (SRTA) is responsible for installing & removing signboards & road signs.

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• This service is not provided by the Authority and you can contact Sharjah Municipality or Sharjah Public Works Department in this respect.

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It is a service which enables the customer to call the nearest taxi automatically without any call.

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• This service is provided by Sharjah Electricity & Water Authority.

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• Yes, you can by calling the call center: 600525252 on 24 hours basis.

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• To Dubai, Abu Dhabi, Al Ain, the meter starts with AED 20 and the passager shall bear the charges of the Toll Gates.

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• Ladies Taxi: The meter starts by AED 3, from 06:00 a.m. till 22:59 p.m., and AED 5, from 23:00 p.m. till 05:59 a.m.
• Disabled People Taxi:
1- Meter starting tariff 24/7: AED 0.
2- Traveled distance: AED 0.25 per 155 meter.
3- Fees for booking a taxi through the call center: AED 5.
4- Waiting period:
- First 10 minutes waiting: free of charge.
- Waiting period charges per each additional minute: AED 0.50.
5- 50% discount on the trip total value.

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• Not available.